Hi, I just signed up for Verizon FIOS and was offered a free year of Disney+. I received the email with instructions on how to activate Disney+ a few weeks ago. Each time I try to follow the link, it sends me to my MyVerizon home page and does not give me the option to click on the Disney+ activation tile. I've searched the website everywhere and tried customer support and no one has been able to help me figure out how to get to the activation page. I'm honestly very frustrated with the literal hours I've now spent trying to do something that should be simple. Please advise or help. Thanks,

Re: Disney+
Moderator Emeritus

Hi sonofjudd,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.