DoorDash Gift Card
sbald
Newbie

I was offered the $200 DoorDash gift card promotion when I signed up for Fios (in January). It is April and I still have not received a code to redeem after claiming the offer. I was transferred to SIX different agents today when I called and chatted with Support to resolve it, and none of them were able to fix the issue. They are now claiming it was already sent even though I never received any notification of a code to my Inbox or spam. The one agent said he was sending it again and sent me an email with a link that did not work before transferring me again to someone who couldn't help.

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kh-taylarie
Khoros Partner
Khoros Partner

Hi sbald,

Your issue has been escalated to a Verizon agent. Please check
your Private Messenger Inbox for a message from a Verizon Support agent. You can find
your Inbox by clicking on the envelope icon next to your avatar at the top right corner of
this page. Response times may vary. Please continue to check your Inbox for a reply
from a Verizon agent. Please direct all correspondence concerning your issue to the
agents who will be assisting you privately.

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