I have been trying for weeks to upload documents to get my waiver processed. The site does not accept my information. Customer service does not help. Do they not want to grant the waiver?
Hi cdotchapman,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
