Echo Show 10 Redemption Link

Eligible for Echo Show 10 on 1/27/2023, logged in 1/27/2023 says I'm pending eligibility. Ok weird, logged back in 1/28/23 still not seeing any link appear. Logged in today 1/30/23 and no mention of Echo Show. This was provided as per my contract. Please assist. 

Must install & maintain eligible Fios services in good standing for 65 days & redeem w/in 60 days thereafter, or by no later than 4.16.23, whichever is first.  

Through other mentions of this same request in this forum, it seems like we each need to individually log a ticket. 

Re: Echo Show 10 Redemption Link
Moderator Emeritus

Hi lbr18,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.