Error Message for $50 Gift Card
needsupportplz

I get the following message "{"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}" when I click on the link for my $50 gift card through my Fios Home Offers page.

Has anyone been unable to redeem?

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Re: Error Message for $50 Gift Card
LawrenceC
Moderator Emeritus

Hi needsupportplz,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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