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I have been trying to pay my bill online for five days. Every time I hit submit, I get the error message:
We are currently experiencing difficulties with this payment application. Please try again later or use an alternative method of payment. We apologize for this inconvenience.
And I go round and round trying to find some way to ask for help with this. I can't find any way to contact Verizon. I click on the link that's supposed to show me where to mail the bill and the pop-up window just says "Verizon" with no address. I called to make a payment by phone and there's a fee. I don't think I should have to pay a fee to pay my bill because the site has a bug.
Someone please help!
Thank you.
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Hi TheJudge2014,
Sorry you are having difficulty paying your bill. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
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Thank you!