FIOS $100 Verizon Gif Card Redemption

I can not redeem my $100 Verizon gift card that I am supposed to receive for switching to FIOS.  When I click on the link it just brings me back to my account page.  This asppears to be a common problem that Verizon is delibrately not fixing so people can not redeem their promised gift card.  Service like this is unacceptable.

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Re: FIOS $100 Verizon Gif Card Redemption

Hi SafeName,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.