I recieved and email this morning stating that I was being charged an unreturned equipment charged for not returning one of my DVR's. I most certainly did return it, along with all of the other equipment that was in the box that I did NOT get charged for.
I also noticed that I am being charged for 4 TV's and only have 3 TV's... the added a second slave box to my account, but I only have 1 of those and 2 quantum DVRs.
After researching it appears this is a common practice with Verizon, is there any specific feedback to help me get this resolved?
Thanks in advance.
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