Fios Disney+ 12 months free offer
Enthusiast - Level 2

I recently signed up for Fios high speed internet, which was supposed to come with a free year of Disney+. I already pay for a Disney+ subscription through Hulu, but the offer said that if this was the case it would pause my paid subscription and resume it after the year is up. After activating my Fios service I received an email that described how to activate my free Disney+ (see image). The problem is that after I follow the link and log in to my verizon account there is no tile referencing Disney+. So how do I activate my free Disney+ offer??


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Re: Fios Disney+ 12 months free offer

Hi AS1,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.