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Moved into our new home in 2018. Neighbors across the street have Fios service but each time we contact Verizon customer service, we're told our address is not in the database.
Will appreciate any help getting in touch directly with the Engineering Department to explore wiring our home for service. Thanks.
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Hi b138,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.