Fios Line Run Through My Sewer Line/Cleanout
VirginiaHokie
Newbie

My house has had a sewer issue for the past 3 years.  It was originally attributed to a tree in our front yard and it's roots.  Upon cutting down the tree and digging up the sewer line for replacement, it was determined that the issue was NOT the tree, but a Fios line was installed directly through my sewer line.   The county is fixing the sewer line, but I have 5 plumber repair calls and carpet cleanings that are a direct result of the negligence of the install.  We do not even have Fios at our house and feel we should be reimbursed for all the damages.  You sent me a contact number to send my claim yesterday, but the system will not let me log back into the account that was created or reset its password.  Could you please send me that information again to this account.  Thank you. 

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KH-OrnEsh
Moderator Emeritus

Hi @VirginiaHokie 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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