Fios Soundbar Offer

[rguido3088]

Has anyone been able to claim the free $300 soundbar offer for signing up for Fios? A customer service agent told me after I signed up that they would notify me how to claim the offer after I passed a 60 day eligibility period but I keep checking My Offers and it never shows up. That was months and months ago. Anyone have an answer?

[LawrenceC]

Hi rguido3088,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.