Fios outage refunds
fVzDirector
Newbie

Why is a promised credit never processed for customers when a Verizon outage occurs. My whole neighborhood was out for over a day due to a Verizon network issue. 

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Re: Fios outage refunds
CRobGauth
Community Leader
Community Leader

Unless you call and ask for credit, you won't get it. It is not automatic

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