Fios promotional gift card stuck in processing
Enthusiast - Level 1

My Fios gift card has been stuck in processing for weeks after I registered for it, and I never received an email with the egift card info.

Any help would be appreciated.


Re: Fios promotional gift card stuck in processing

This is a common complaint with these fios gift cards by verizon. Just google it.

You can call your states attorney generals office if you are having real issues and or a run around.

Try this link to see if you can get assistance for the issue. 

Verizon's Executive Leadership | About Verizon

Re: Fios promotional gift card stuck in processing

Hi Stylito,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.