FREE HBO AT SIGNUP
About a month ago I signed up on-line for a Triple Play package. As part of the deal Verizon offered free HBO for 12 months. Well less than a week ago a FIOS tech arrived at my home and installed a Preferred Package which included TV, internet and telephone service. After he was finished and left I turned on the TV to begin familiarizing myself with the channel lineup. I then discovered that I was not receiving HBO as promised. So I called Verizon Support about this and was told that they could not find anything in my account that indicated that I should receive free HBO. And if I wanted HBO that I would need to pay for it. Well this morning before writing my thoughts on this forum I went on-line only to find that Verizon is still offering the same deal with free HBO. So here are my thoughts: Why does Verizon offer incentives to sign on to their services and then not deliver on their promises? I owned a business for over 35 years and always tried to be a man of my word. That is, if I promised to do something for someone, I made it a point to follow through with that promise. This is why I am starting to regret signing up for their service. They should have kept their word and it definately says something about the integrity of their company. I am disappointed and will most likey look somewhere else after my contract is up.
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