Frustrated to redeem the amazon echo dot offer!
Enthusiast - Level 1

I have tried to redeem the amazon dot offer attached with my new Verizon home internet order. It doesn't show me the tile where I can claim the offer, keeps taking me to the FAQ, why can't they make it offer claim easier? 




Re: Frustrated to redeem the amazon echo dot offer!
Moderator Emeritus

Hi @acozyhouse 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.