Gift Card $100 and $50

Hello all,
  So I was suppose to be able to redeem a $100 and $50 gift card today. I spoke to support and was told I had to wait, but I just checked the rewards page and both my gift cards are gone. Im so confused on why it’s gone now.

Re: Gift Card $100 and $50
Moderator Emeritus

Hi @Chris7201 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.