Gift Card Redemption Error

I have a $200 and $100 gift card showing ready to redeem. I previously completed the registration and used to be directed to a page where I could check the status. That no longer shows, I get redirected to a page with this message "Due to a system issue, the reward website is currently unavailable. Please try again later."  Can someone please help me redeem these credits? 

Re: Gift Card Redemption Error
Moderator Emeritus

Hi Sunflowerstarr,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.