Gift Card Redemption LINK is INCORRECT

PLEASE RESPOND WITH A WAY TO FIX THE LINK SO EVERYONE CAN SEE THE SOLUTION. It is not helpful to respond with a generic message that a rep will be in touch to waste more of our time. We all just need the correct URL. The redemption tile from the Account page takes you to which is clearly not the correct URL. Some people have had success by changing it to and using a different browser. I tried all ways and no luck. Please help. This is very frustrating and has been going on for weeks. Give us the correct URL please!

Re: Gift Card Redemption LINK is INCORRECT
Moderator Emeritus

Hi smartcooki,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.