The flat Verizon green box is not level and looks terrible with our new walkway extension. How can I get the box leveled so that it lays flat to my walkway? Photos below. Thanks for your help!
The flat Verizon green box is not level and looks terrible with our new walkway extension. How can I get the box leveled so that it lays flat to my walkway? Photos below. Thanks for your help!
Hi GreenBox1,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Three months and I'm still waiting! Technician came out and agreed that box was a trip hazard. He submitted a ticket to have it (and my neighbors box) dug up and leveled. I was told that this was done by an outside contractor and that they had no way of tracking my ticket and that it could take 2 weeks to 2 months. So here I am 3 months later and still waiting and no way to find the status of this ticket. FRUSTRATED!
Start a new topic or ask questions in the open forum.
