Green Channel Box Inquiry
MyInquiry
Enthusiast - Level 1

We have a green Channell box in our left back yard.  How do I arrange for someone in infrastructure to check this box?  It was installed many years ago when we were a Verizon customer.  Of recent we have experienced a vibration senation that periodically occurs in the early morning (4 AM - 8 AM).  I would like someone to check this box to see if there is something in this box (water, a loose connection, tampering, obsolete equipment) is causing a problem and if needed upgrade or remove the box. We no longer use Verizon so if we are still connected in this box, do we need to be removed?

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kh_jenn
Moderator
Moderator

Hi MyInquiry,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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