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Green in-ground box with damaged lid

EJR357
Newbie
‎11-04-2023 01:18 PM

VerizonCover.MP.jpgHello,

My neighbor has a in-ground Verizon box in their yard (about 10x10) and while mowing leaves today my lawnmower caught the lid.  Is there a way to get a replacement?  It's right next to the sidewalk and their walkway so do not want someone (lots of kids) to accidentally step on it and be injured. 

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An Accepted Solution is available for this post.
kh-gary
Moderator Emeritus
‎11-04-2023 02:21 PM

Hi EJR357,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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