Guide wire killing tree on my property

A Verizon owned utility pole in my yard is attached to a tree in my yard by a guide wire that wraps around the trunk. This has caused severe damage to the tree over time and has started killing it. I have been trying for the past years to get something done by calling the 1800 supper number, but no to no avail So I figured it would try here. 

Re: Guide wire killing tree on my property
Moderator Emeritus

Hi GuideWires,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.