Guide wire
Enthusiast - Level 2


I have a tree in my front yard with Verizon guide wires running through it and to a telephone pole across the street.

Part of the tree already fell off in the last storm onto the neighbor's roof.

We have contacted Verizon several times but nothing has been done and communication seems to have dropped off.

This tree is over 3 stories high and is likely to fall over in the next storm. 

Re: Guide wire

Hi SK1219,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.