Have not received Verizon gift card
Enthusiast - Level 1

Like many others I am having this problem.  I signed up for Verizon Fios and was told I would receive a $200 gift card.  I have not received the card although I have been waiting for a few months.  I have called Verizon and spoken with representatives and I have internet chatted with representatives about this issue.  I am told I will get the gift card, yet I do not have it.  A reason I signed up for Fios was to get the gift card.  I need an answer as to how to proceed.  Thank you.

1 Reply
Moderator Emeritus

Hi TheKid52,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.