Having some trouble with the new phone
erickajoseph13

Recently, my family has switched over from T-Mobile to Verizon and we were able to keep our original numbers.  I was able to move all my contacts from my T-Mobile phone to my Verizon phone successfully, except now every time I text someone their reply comes through my  T-Mobile phone and not my new phone.  I have no problems making a call, but the texting problem is bizarre.  Is there any way to fix it?

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dslr595148
Community Leader
Community Leader

This the is wire based forum.

You need to go to https://community.verizonwireless.com/

for help with your cell phone.

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