I recently moved to a new home. The cell service, and particularly data (4G,) is very poor on the block and in the general area.
I have tried contacting Verizon for help, but can't get connected with the right person to help with this type of problem.
We need a technician to come to the neighborhood and assess what can be done to strengthen the general service. To be clear, it's not a specific issue when inside my home, it's outside on the street.
How do I get help with this?