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Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
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Horrible customer service
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Trying to get hold of TS. 20 minutes on hold get a person in the Philippines who does not speak English. Asked to be transfered. 10 more minutes in hold then disconnected. What does someone need to do to get a hold of an English speaking person at Verizon?
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Re: Horrible customer service
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Have you tried chat or twitter @verizonsupport?
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