How do I file a property damage claim?

Hello - a Verizon contractor recently damaged my vehicle with cement. I have video and proof of the incident. I had originally filed the claim mistakenly with Con Edison, who responded and let me know that this was a Verizon Contractor. I would like to be reimbursed for the concrete removal on my vehicle so please let me know how to go about this. Thank you. 

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Re: How do I file a property damage claim?

Hi dvolpe427,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.