How do I get Verizon to move a FIOS Fiber Cable Cabinet to a different telephone pole
mickdx
Newbie

Verizon Fios has installed a Fiber Optic Cable Cabinet on a telephone pole directly in front of my home. The Cabinet is very close to the front door of my home and is 4 feet off the ground. The cabinet is very large and poses a risk for walking into it, being hit by cars and most concerning, health concerns related to radiation emissions from the cabinet. I am requesting that the cabinet be moved to a more appropriate telephone pole where it does not pose health risks to the residents.   Who do I contact at Verizon for help?  I have tried my town; however, they have not received help from Verizon.  

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Re: How do I get Verizon to move a FIOS Fiber Cable Cabinet to a different telephone pole
kh_jenn
Moderator
Moderator

Hi mickdx,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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