Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
How do I return a router?
joesmom1
Newbie
‎05-01-2018 12:00 PM

Got a new router with an upgrade and told to return the old router at no charge.  The return label is BLANK!  How do I return this since I can't get a human being on the phone?

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: How do I return a router?
jonjones1
Legend
‎05-01-2018 02:11 PM
@joesmom1wrote:

Got a new router with an upgrade and told to return the old router at no charge.  The return label is BLANK!  How do I return this since I can't get a human being on the phone?

I would go to the nearest Fios/Wireless corporate location. Google Verizon Fios corporate store near you. Get a receipt showing the serial numbers and also the brand of router and gave your account updated with the return.

0 Likes
Reply