How does Autopay/Paper Free Discount Show Up?
Enthusiast - Level 1

A while back I changed to Autopay/Paper Free to receive the $10 discount. I see one bill where it says "A $10 AutoPay and paper-free discount was added to your account this month."


Is that reflected in the bundle price or should I see that called out specifically or as the generic "Adj Fios Monthly Service" line item each month? (FWIW, while I saw it once, I haven't seen that again.)


Unfortunately, I did this switch as I was updating my plan, and I had a checking account error that resulted in some surcharges, so for a couple of months my bill was a bit screwy. I also can't find documentation of what my new plan was.


If I know what to look for I can better determine if I'm getting the discount. TYIA!

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