How to Redeem Visa Card

[Blauvelt4]

I have received multiple emails telling me to redeem my reward, but there is never anything to click on as described in the instructions (copied below).  Has anyone successfully done this???

Thanks,

Jenni

It's time to get your $200 Visa® Prepaid Card.*

Great news! It's now time to redeem your Verizon reward. So go ahead and follow the steps below to redeem—it's on us. Follow the instructions below to redeem. $200 Visa® Prepaid Card Click on the Redeem now button below and log in using your user ID and password. Click on the reward card image and follow the on-screen instructions to register your reward. Watch for your card to arrive approximately 30 days after you've registered. Thanks for choosing Fios®—the 100% fiber-optic network.

[LawrenceC]

Hi Blauvelt4,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.