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How to file a claim for sewer damaged by Verizon fiber cable installation?

kansasgirlinnz
Newbie
‎09-08-2023 09:16 PM

We recently discovered that our sewer pipe was damaged when Verizon fiber optic cable was installed in our street (probably around 2020).  The problem was just discovered  as a result of having the sewer pipe inspected.  We've since found out that our neighbor had the same problem.  How do I go about filing a claim with Verizon to reimburse me for the cost of repairing our sewer pipe?

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kh_jenn
Moderator
Moderator
‎09-09-2023 07:57 AM

Hi kansasgirlinnz,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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