I have been trying to move services to a new address while keeping everything the same, So far support said they cant do it and all the supervisors I have spoken to said they dont have the power to do so. They will have to increase my bill by $110 to move it over. I have been on the phone for days with no solution to this. Telling a customer that a bill go up by 110 is unheard of. HELP! I am trying to get the email of the district manger of Virginia.
Hi SaeedVA,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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