I can't pay bill online with credit card
hwaldron31
Enthusiast - Level 1

I have checked with my bank, and they said my credit card is fine, but I keep getting this message:

"Your Automatic Credit Card Enrollment has failed because of invalid credit card information. Please check your credit card number, expiration date, zip code and security code and then re-submit your request."

MY credit card is working fine elsewhere. What should I do?

Re: I can't pay bill online with credit card
ElizabethS
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to assist you. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Re: I can't pay bill online with credit card
kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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