Incorrectly Charged for technician to fix Verizon equipment
joshsiegel91
Newbie

Hi,

I received an email from Verizon saying that I was charged $50 for a Verizon technician to come out and fix my Verizon cable connection. I was not made aware of any potential charge when I called about the issue, when the technician was fixing the issue, or when he left. I do not think it's right for Verizon to unethically charge me to fix Verizon equiment without any warning whatsoever. I would like to file a compliant about this issue.

Josh

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Re: Incorrectly Charged for technician to fix Verizon equipment
LawrenceC
Moderator Emeritus

Hi joshsiegel91,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon or call 1-800-VERIZON during normal business hours for billing questions.

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