Injury from loose cables/wires

Does any know where or who to make a complaint to with Verizon for loose wire/cables that were on a sidewalk and over a fence near a sidewalk that caused someone to get injured while riding a bicycle? The cables/wires got caught in the bicycle causing the rider to loose control and bike to flip over.

Re: Injury from loose cables/wires
Moderator Emeritus

Hi JFS30,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.