Internet Out for 48 Hours Customer Service Not Answering Phone
John1101
Newbie

It’s Sunday night and my Fios Internet has been out for 48 hours.  For eight of these hours I have been on hold with Verizon.  They say 5-10 minutes but after two hours I just give up.  I know there has been a windstorm on the East coast but really, they should put on more people.

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Re: Internet Out for 48 Hours Customer Service Not Answering Phone
LawrenceC
Moderator Emeritus

This issue has been escalated to a Verizon agent.

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