Internet Service got cancelled
Dent881
Newbie

My internet service got cancelled after I returned a Verizon router  in store. I never request the cancellation. Any chance my account can be restored without starting a new  service? They no longer offer the same discount on their site.

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Re: Internet Service got cancelled
LawrenceC
Moderator Emeritus

Hi Dent881,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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