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Invoice from CMR

I received an invoice from CMR for drop wire repair.  I do not believe that I owe any amout for this repair..  I believe the wire was improperly installed, plus I was told by the service technician that there would be no charge.  I would like to be contacted by a Verizon agent to resolve this issue.

Re: Invoice from CMR
Champion - Level 1

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.