Is there a way to have someone from Verizon fix a man hole cover outside?

[pwargo78]

I've reached out to Verizon before about this for an appointment but I just need someone to come out and fix this it's in my front yard and I don't need to talk to someone just need someone to fix it from Verizon.  There is a cover in the ground that is not secure and when you kick the side of it it comes loose and exposes the wires in the ground.

 

[kh_richa]

Hi pwargo78,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.