Issue redeeming Gift Card
Enthusiast - Level 1

When I try to register for the $200 e-gift card from verizon (at I get the following message:

"Our apologies. Due to a system issue, your registration was not successful. Please try again later."

I see there are other forum posts with the same issue.

I have tried  from multiple browsers, as well as from the mobile app. Has anyone found a solution to this? 

1 Reply
Moderator Emeritus

Hi @PsyD 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.