Having an ongoing circle of phone calls with Verizon for about a month now. The Verizon pole needs to be removed and a new one placed. After several calls and being told that the construction crew is coming or someone will call me has not happened. Finally found out from a supervisor that a 3rd party crew needs to be involved and they do not know their schedule. I have a retaining wall that just went up and still need to put a fence up behind it. Department of buildings keeps coming around to check on the wall. We can not have the wall signed off as done until the fence goes in. I need to have someone from the dispatch construction team to call.
Hi Byzantium1821,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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