Liability
Bartonac
Newbie

I cannot get anyone to help me. I have unburied cable lines running from my property to a neighbor and it’s been over 6 months. The Verizon utility box in the ground is on my property my but they don’t have an easement. I have tripped and fallen into the unloved utility box and hurt myself.  What do I have to do to get help? Can a technician call me? A ticket was apparently opened but nothing has happened. This is a dangerous liability 

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Re: Liability
jonjones1
Legend

Call you town, village or city engineering department they should have contact numbers to get it resolved. 

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Re: Liability
LawrenceC
Moderator Emeritus

Hi Bartonac,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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