Line 3 feet from house

My neighbor has a Fios line that is going through our backyard and is 3 feet from our upstairs sliding doors. 

We are having work done on our house and need the line moved. I don't want to have to cut the line on accident.

Can you let me know who I can call  I can't get through to anyone on the phone because I am not a Verizon customer. 

Re: Line 3 feet from house
Moderator Emeritus

Hi Ash5308,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.