Low wire damaged house


A garbage truck by our house hit a low wire that pulled a Utility pole down. This caused significant damage to our electrical line and also to the house. The city confirmed that the low wire belonged to Verizon And that the problem had been reported to Verizon and number of times.. How do I get paid back? Thank you. 

Re: Low wire damaged house
Moderator Emeritus

Hi Lex2,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.