Need an Equipment Return Label

[CatonsvilleCore]

Hello,

I need to return my old Fios equipment and my new equipment did not include a return label. I tried the chat, and was given a link, that link didn't work in two different browsers with pop-ups turned off. How can I get a return label?

Thanks

[LawrenceC]

Hi CatonsvilleCore,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.