Need to know how to redeem gift card as part of joining Verizon, verizon rewards site does not work

[lroman82]

When I joined Verizon it was part of a deal to receive a gift card...the verizon rewards site never works...I need to know how to redeem. Thank you.

[LawrenceC]

Hi lroman82,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.