Need wires transferred to new pole

Bfisher777
Newbie

I’ve called now for two years to have my Verizon pole wires transferred to a new pole. They are hanging extremely low and need to be moved to my new pole. This is what penelec told me to do. My kids can’t play on the one side of the building and I don’t want them to grab the wires by accident. 

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kh_jenn
Moderator
Moderator

Hi Bfisher777,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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